Managed services

CTNS's Managed Services offerings cover the entire array of IT outsourcing services including networks, IT infrastructure, applications and business processes.

Application Management Services


CTNS has the expertise to manage complete application platforms for clients across various technology domains - BSS / OSS / SDP / ERP etc. This includes day-to-day business operations of applications as well as managing the underlying IT infrastructure and networks from user Desktops to the Datacentre.

Services include


CTNS has the expertise to manage complete application platforms for clients across various technology domains - BSS / OSS / SDP / ERP etc. This includes day-to-day business operations of applications as well as managing the underlying IT infrastructure and networks from user Desktops to the Datacentre.

  • Application operations
  • Database administration
  • System and network administration
  • Application support and maintenance as well as enhancement / development through design, testing and implementation.

Infrastructure Management Services


CTNS understands how critical your IT infrastructure is to the smooth functioning of your business and we make it our job to ensure that it runs smoothly and efficiently.

CTNS’s Managed Services offers a 'win-win' proposition for both the customer and CTNS. Customers are increasingly moving from staff augmentation to Managed Services to derive the following benefits:

  • Achieve predictable cost through application-based pricing for support application development
  • Gain access to best of breed tools at a reduced cost
  • Free up management bandwidth to focus on core business
  • Enable improvement in processes by leveraging the mature processes ( ITIL) of the vendor

CTNS’s Managed Services model is a non-invasive approach to outsourcing, providing skills and competencies, with support tailored to customer requirements and the flexibility to implement and manage key projects as part of ongoing operations. This provides our customers the best of both worlds - control and flexibility over their information systems without either the pain or cost of running them.

Businesses today face increased complexities due to changing needs and reduced budgets, and it is often found that traditional solutions to these challenges distract players from their core business strategies. IT is not only regarded as an essential means to drive efficiencies in an organization but also the first area to be scrutinized due to budgetary constraints. In the current economic environment, focusing on core competencies is the key to survival and success.

With a core focus on Networking & Security, CTNS has the expertise and experience to manage an enabling infrastructure and applications and run outsourced operations for large corporates smoothly.